Icon of program: Desku

Desku for AI marketing

  • Subscription
  • In English
  • V0
  • 4
  • (1)

Softonic review

Comprehensive Help Desk Solution for Customer Support

Desku is an AI-driven help desk software designed to enhance customer support by unifying communication across various channels such as live chat, email, and social media. This centralized platform streamlines customer interactions and fosters loyalty by providing businesses with an efficient support system. Tailored to meet the needs of diverse industries like retail, education, and NGOs, Desku offers features such as shared email inboxes, social media management, and a customer knowledge base powered by AI.

In addition to its core support functionalities, Desku includes advanced ticket management, automation tools, and customizable live chat options. Users can create personalized chatbots using a simple drag-and-drop interface, ensuring immediate responses to customer inquiries. The platform also hints at future enhancements in marketing and automation, with features like email sequences and template builders set to enrich user experience. Desku aims to simplify customer communication and improve overall service efficiency.

 0/1

App specs

  • License

    Subscription

  • Latest update

  • Platform

    Web Apps

  • OS

    Chrome

  • Developer

Program available in other languages


Icon of program: Desku

Desku for AI marketing

  • Subscription
  • In English
  • V0
  • 4
  • (1)

User reviews about Desku

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
Softonic
Your review for Desku
Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives.

What is a false positive?

It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

We’d like to highlight that from time to time, we may miss a potentially malicious software program. To continue promising you a malware-free catalog of programs and apps, our team has integrated a Report Software feature in every catalog page that loops your feedback back to us.

Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible.